Customer Support

Need help with ChildPlus? We offer many convenient ways to contact our amazing Customer Support representatives, including online chats and more.

Hours

Monday – Thursday:
8:30 a.m. to 6:30 p.m. ET
Friday:
8:30 a.m. to 5:30 p.m. ET

Email

Send an email directly to support with details about the concern or issue you are experiencing.

Online Chat

Chat now with a knowledgable representative using the chat app at the bottom right.

Call today to be connected with a friendly support representative who's eager to help.

Feature Request Forum

Share and vote on ideas for enhancements and new features you’d like to see added to ChildPlus. You can vote on software features in ChildPlus Online.

ChildPlus Users' Q&A Forum

A forum led by ChildPlus users where you can ask & answer each other’s questions about the software.  You can access the Q & A Forum in ChildPlus via Community > Q&A Forum

Need live support? We’re here to help!

Through our secure support tool, we’ll connect to your computer and solve your issues for you! To download the tool and allow one of our support specialists to connect to your computer, click the button below. Once downloaded, open the file and follow the on-screen instructions.

Connect with Customer Support

TRY CHILDPLUS ONLINE TODAY!